Company Overview

Accor is a worldwide leader in hospitality, offering a range of opportunities for professional growth and learning. Employees are encouraged to bring their authentic selves to work and explore limitless possibilities.

Job Description

• Ensure the prompt and efficient handling of all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.
• Assure that every luggage is covered with a baggage claim tag.
• Parking of guests and visitors vehicles in the designated hotel parking area.
• Resolve guests complaints/ requests and liaise with the department concerned to ensure immediate follow up.
• Handle issuance of guest room key cards and ensure effective control for guest security.
• Report any unusual occurrences or requests to the Concierge desk.
• Be aware of the hotel accident Prevention Policies.
• Respons...