Always lending a helping hand with a smile. As a Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests feel welcomed as soon as they arrive.

• Timely delivery of guests’ luggage, messages and any other items for delivery within the property
• Ensure that all long-term Guest luggage is stored correctly and logged in the correct manner
• Personalize guests’ orientation of their room in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
• Be aware of all functions that are taking place in the hotel and to direct guests to the correct destination
• Delivery of guest amenities i.e. rollaway beds, microwaves, refrigerators etc.
• Refreshing guest rooms when asked
• Other duties as assigned

To perform this ...