Bilingual Automotive Services Advisor

Overview

Reporting to the Supervisor, Automotive Services, this role plays a key, multi-functional position within a fleet services operation. The primary responsibility is to handle inbound calls and coordinate vehicle maintenance requests submitted by vendors on behalf of clients and their drivers.

The focus of this role is to ensure the safe and efficient operation of client vehicles while applying sound judgment to manage maintenance costs effectively.

Key Responsibilities

• Manage inbound calls from drivers and service vendors regarding maintenance and repair requests
• Issue purchase orders for transactions exceeding pre-approved spending limits
• Validate that all authorized repairs are necessary for safe vehicle operation and aligned with industry-standard pricing guides
• Accurately enter purchase orders and related inform...