TemPositions is supporting a high-volume government services account and seeking experienced, fully bilingual English/Spanish Call Center Representatives to serve as the first point of contact for NYC residents. In this role, you will handle a high volume of inbound citizen inquiries related to housing, public works, and transportation — with accuracy, composure, and efficiency. This is a demanding role requiring strong call center experience, CRM proficiency, and genuine fluency in both languages.

Position Details

Location: Fully Remote — Must currently live or have previously lived in New York City

Schedule: 40 hours/week. Weekend availability required. Days off fall between Tuesday and Thursday.

Shifts: Day or...