Make a difference as a Bilingual Case Manager for Disabilities at Manulife. This remote role allows you to support Canadian clients as they recover from injury and illness.
Utilizing your healthcare knowledge and emotional intelligence, you will assess claims and develop strategies that promote independence and well-being. Effective communication, combined with analytical thinking, strengthens your ability to drive successful outcomes in partnership with clients and treatment providers. Your bilingualism is crucial in ensuring comprehensive support across different regions.
Key Responsibilities:
• Manage an assigned caseload efficiently to meet service commitments
• Conduct daily tasks, including responding to inquiries promptly
• Assess claims against contractual and medical criteria
• Develop fruitful relationships to support successful resolutions
• Write clear letters about benefits based on analysis
Requirements:
• Fully bilingual in English and French