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Bilingual Customer Outreach Specialist

Company

CHUBB

Location

markham, ontario

Posted

July 16, 2026

Position Overview

Join the back-office team as a Bilingual Customer Outreach Specialist in Markham, Ontario

Are you passionate about building lasting customer relationships and driving loyalty with competitive compensation and opportunities for advancement? If you thrive in a fast-paced environment and enjoy making a difference in people’s lives, we want to hear from you! 

Primary Duties

  • Handle Incoming Cancellation Calls and perform Outbound call activities for past due policies
  • Handle direct returning incoming calls as a result of outbound activities.
  • Follow up on customer issues regarding claims, billing or other service concerns.
  • Assist customers in redrafting payments to existing accounts, set up new account information, or collect needed premium via credit card.
  • Cross sell over the phone. 
  • Process routine requests for service items.

    • French version:

    Joignez-vous à notre équipe administrative en tant...

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