The Role
As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email.
Why You'll Love Working Here
* 33 days annual leave (including bank holidays)
* 3 extra days for parents/guardians, plus long service leave after 10+ years
* $600 USD in Trip Coins annually to spend on your next adventure
* Monthly bonuses & $450 USD refer-a-friend scheme
* Health cash back plan for dental, optical, physiotherapy, massages & more
* Employee Assistance Program, wellbeing support & enhanced sick pay
* Enhanced family policies (maternity, paternity & adoption)
* Life insurance worth 4x your annual salary
* Hybrid working options (based on performance)
* Free on-site gym or discounted memberships at Nuffield Health & PureGym
* Continuous learning & genuine career development oppo...