Description
Our client is seeking a dedicated and customer-focused Bilingual Spanish Customer Service Representative to join their team. In this role, you will provide exceptional support to both English- and Spanish-speaking customers by assisting with inquiries, resolving issues, and delivering a positive customer experience. The ideal candidate is a strong communicator, enjoys helping others, and thrives in a fast-paced environment.


Key Responsibilities

+ Assist customers in both English and Spanish via phone, email, chat, and in-person interactions.

+ Respond to customer inquiries regarding products, services, orders, and account information.

+ Resolve customer concerns efficiently while maintaining professionalism and empathy.

+ Accurately document customer interactions and update records within company systems.

+ Process orders, returns, payments, and service requests.

+ Collaborate with internal departments...