Join Adecco as a full-time Bilingual Customer Service Representative in Calgary, AB, and provide outstanding support in both French and English. Deliver exceptional service to maintain and manage customer accounts.
In this pivotal role, you will coordinate customer account setup, handle CRM activities, and collaborate with cross-functional teams. Those with a detail-oriented mindset and over five years of relevant experience in customer service, business, or sales will excel. You'll play a key role in ensuring high-quality customer interactions.
Key Responsibilities:
• Manage CRM tasks for existing and new customer accounts
• Maintain customer data for Sales and Credit teams in D365 CRM
• Engage with various customer segments like Retail and Wholesale
• Work with Sales, Marketing, and Distribution teams
• Ensure the security and accuracy of customer information
Requirements:
• Fluency in French and English, written and spoken
• Minimum 5+ years of experien...