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Bilingual Dispatcher/Customer service representative

Company

XTL Transport, Logistics, Distribution

Location

Vaudreuil-Dorion, Quebec

Posted

July 17, 2026

Position Overview

Location: Vaudreuil-Dorion, QC Schedule: On-site | Sunday to Thursday, 9:00 AM – 6:00 PM (Non-flexible) XTL Transport is looking for a bilingual Dispatcher to join our dynamic operations team.


This role is key to ensuring the smooth coordination of cross-border and domestic deliveries.


We're seeking a candidate who is proactive, detail-oriented, and experienced in managing transportation logistics.


Key Responsibilities Maintain constant communication with drivers via phone and internal chat Monitor and respond to operational emails in real-time Manage dispatch operations, including real-time assignment changes and system updates Coordinate and support cross-border shipments with a working understanding of ACE and ACI processes Create and manage cross-border documentation (ACE/ACI) Communicate clearly with drivers performing domestic deliveries Ensure compliance with driver Hours of Service regulations Support customers and internal teams with time...

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