Position Overview
Elevate guest experiences as a Bilingual Doorperson at Fairmont Château Laurier. Provide exceptional parking assistance, greet guests warmly, and be the welcoming face of the hotel.
In this pivotal role, you will report to the Valet Guest Service Manager and ensure high customer satisfaction during arrivals and departures. Your duties include managing vehicle parking, providing information about hotel facilities, and assisting with guest inquiries, all while adhering to Fairmont's service standards. Your professional demeanor and communication skills will be essential in creating a positive atmosphere.
Key Responsibilities:
• Provide parking assistance for arriving and departing guests
• Greet guests and promote valet services clearly
• Ensure vehicle keys are securely stored
• Inform guests about parking fees and hotel amenities
• Report on any suspicious activity to ensure safety
Requirements:
• Weekend and evening availability required
• Fluent in both ...