The Bilingual Personal Injury Intake Case Manager serves as the primary point of contact for injured clients throughout the intake and early case management process.

This is a high-volume, fast-paced role requiring daily communication with clients, medical providers, and insurance companies while managing multiple active cases simultaneously.

The ideal candidate is highly organized, professional, detail-oriented, and comfortable handling a large caseload while maintaining excellent client service.

Candidates who are successful in this role are able to prioritize competing demands, communicate effectively, and thrive in a performance-driven environment.

Performance Expectations

This is a high-volume client-facing position.

Successful Intake Case Managers regularly:

• Handle 50+ inbound and outbound client calls per day
• Manage multiple active cases simultaneously
• Follow up consistently with clients, ...