Bilingual French Customer Service Representative (Remote)
Job Type: Contract-to-Hire
Location: Fully Remote
Schedule: Full-Time
About the Opportunity
We are seeking a Bilingual French Customer Service Representative to join a growing customer support team. In this role, you will assist customers with insurance-related questions tied to auto loans and lease accounts. This is a customer-focused position dedicated to helping individuals resolve insurance documentation issues and ensuring account requirements are met.
This is not a sales or collections role. All interactions are focused on providing information, gathering details, and helping customers resolve outstanding insurance-related matters.
Key Responsibilities

+ Make outbound calls to customers regarding insurance documentation and policy requirements.

+ Contact insurance agencies to verify coverage information and resolve discrepancies.

+ Assist customers with insurance-related conc...