Role: Bilingual French Software Functional Tester – Contact Center Applications
Location: Toronto, Canada
Desired Experience: 4–6 Years
Role Overview
• Validate and ensure the quality of contact center applications through functional testing.
• Perform bilingual application validation in French and English across enterprise applications.
• Ensure application behavior, workflows, and customer journeys meet functional requirements.
Key Responsibilities
Functional Testing
• Perform functional, regression, and end-to-end testing for contact center applications, including:
• IVR
• CTI
• C...