Deliver superior customer care as a Bilingual Front Desk Agent at our hotel. Ensure guest satisfaction through thoughtful service and efficient room assignments during every stay.
This in-person role requires professionalism and understanding of hotel operations. You will register guests, accommodate special requests, and provide information about local events while working the 3pm-11pm shift on weekends and holidays.
Key Responsibilities:
• Register incoming guests efficiently and warmly
• Assign rooms and manage special requests
• Communicate effectively with guests and hotel staff
• Provide knowledge about local attractions and events
• Adhere to cash handling and credit policies
Requirements:
• Bilingual in English and French
• Relevant hotel experience preferred
• Excellent public communication skills
• Knowledge of telephone etiquette
• Ability to work weekends and holidays
Become an integral part of our hotel environment, elevating guest...