Position Overview
A global IT service provider located in Metro Manila is seeking a Bilingual Service Desk Support Specialist. This role will involve providing first-level technical support and troubleshooting a variety of IT issues for clients, ensuring clear communication in English and either Mandarin, Korean, or Japanese. Ideal candidates should have 3β4 years of experience in IT support, with strong customer service skills and knowledge of hardware/software troubleshooting.
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