A global customer engagement company in Dubai is looking for a Quality Analyst - Contact Center (Bilingual - English/Arabic). The role involves monitoring and evaluating customer interactions to ensure quality standards. Candidates should have over 2 years' experience in a contact center, at least 1 year in quality review, and be fluent in both English and Arabic. This entry-level full-time position offers opportunities for professional growth and requires flexible scheduling, including nights and weekends.
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