Application Deadline

07/05/2026

Location

VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO

Job Family Group

Customer Shared Services

Overview

Collaborates in the review and evaluation of delinquent, high risk, or written‑off accounts for possible collections opportunities. Understands customer needs and provides collections‑related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.

Responsibilities

• Review and evaluate delinquent, high‑risk, or written‑off accounts for collections opportunities.
• Provide collections‑related sales and service, including payment strategy advice, to BMO customers or prospects.
• Communicate with customers to obtain necessary information and keep them informed of account status and future payment plans.
• Execute established loss‑mitigation processes and procedures for the resolution...