Work Location: Montréal, Quebec, Canada

Hours: 37.5

Line of Business: Credit Management

Pay Details: 81 600 $/$81,600 - 115 200 $/$115,200 CAD

About the Role

The Senior Collector role is part of the TD Equipment Finance Collections team. You will work closely with Operations, Credit, and Risk partners to manage delinquent accounts and support organizational objectives.

Responsibilities

• Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve customer experience.
• Manage a portfolio of medium- to high-risk delinquent loans and high-value collateralized accounts.
• Develop and execute loss mitigation strategies on complex files.
• Develop portfolio reports and conduct data analysis to support managerial oversight.
• Prepare documentation in support of financial solutions for clients, including re...