Description
About the Role

Robert Half is partnering with a respected nonprofit organization to hire a Bilingual Customer Experience Specialist who is passionate about serving the community and helping individuals access meaningful resources and support. This role is perfect for someone who enjoys building connections, solving problems, and creating positive experiences for people during important moments.


New team members will work onsite for the first six months to complete training and become fully integrated with the team. Following the onboarding period, the position transitions to a hybrid schedule of three remote days and two onsite days per week.

Individuals with prior experience in a nonprofit, community-based organization, call center, or customer support environment are highly encouraged to apply.


Key Responsibilities

+ Serve as a trusted resource for community members by responding to inbound calls and providing a...