Position Overview
Description
Robert Half is partnering with a growing manufacturing company to hire an Order Processing Specialist. This role is ideal for someone who enjoys working behind the scenes to ensure customer orders are entered accurately, shipments are coordinated efficiently, and customers receive exceptional service throughout the order lifecycle. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.
Key Responsibilities
+ Accurately enter and maintain customer orders within the company's ERP system.
+ Review orders for pricing, product specifications, quantities, and shipping requirements.
+ Communicate with customers regarding order status, backorders, delivery timelines, and product availability.
+ Partner with production, purchasing, warehouse, and logistics teams to ensure orders are fulfilled on schedule.
+ Prepare shipping documentation, purchase orders, and order acknowledgments.
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