**_Remote Position with virtual and onsite training_**

**Applicants must reside within the Florida Market area!**

**Dispatch/Routing or Waste Industry experience a plus**

**Strong Communication and Computer Skills preferred**

**Bilingual in Spanish/English preferred!**

**Shift Start time 10:30am-7pm ET Monday-Friday *Rotating Saturdays***

I. Job Summary

Communicates back and forth with WM Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes WM customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses WM proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch cent...