Work order management on specific client portals. Receiving, triaging, and closing service requests as needed
Coordinate with internal teams to ensure timely completion of work
Monitoring the status of open work order daily
Resolve scheduling and invoicing issues to prevent delays
Complete all necessary documentation to generate accurat einvoices
Upload invoices to various third-party billing platforms acrrosing to specific client protocols.
Ensure all billing aligns with contracted rates, labor hours, and material.
Prepare reporting documents as needed for the client and/or the internal team
Assist with any other data entry, reporting, and administrative tasks to support portal-billed clients.
Qualifications:
Minimum 1-year experience in an offer environment performing data entry or other computer-based work required; prior experience with accounts payable/receivable...
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