About Your New Role

The Billing Analyst is responsible for ensuring accurate, timely, and compliant invoicing to customers. This role supports revenue assurance by validating billing data, resolving discrepancies, and processing client balance transactions in partnership with CSPs and Finance to ensure proper revenue recognition, client balance information and customer satisfaction.

Billing Operations

• Prepare, review, adjust and issue accurate customer invoices in accordance with CSP instruction.
• Ensure billing is completed within the defined timelines and in compliance with internal controls and accounting standards.
• Process WIP and matter credit transfers based on billing schedules and CSP requests.
• Coordinate closely with appropriate departments to resolve complex billing issues.
• Support credit note and rebill process as required.
• Adhere to policies, procedures, internal controls and maintain t...