Job Description

Generates revenue by determining charges, invoicing customers and forwarding invoices to customers. Secures revenue by collecting accounts; monitoring and pursuing delinquent accounts and making payment arrangements. Answers phones and assists customers.

Obtains patient information from Consultant and determines patient invoice per written contracts by capturing services noted in Service Record; clarifying services with Consultants and Dispatch.

• Identifies responsible party by examining Service Record and Dispatch information.
• Issues invoice by entering service data; calculating charges; mail and/or scan and email invoices. Scan and email Progress Notes to Pharmacy contacts.
• Resolves billing issues by discussing contract with third-party payer (facilities); negotiating settlement.
• Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with pati...