Drive operational excellence in billing and collections at Xplore Inc. as the Director responsible for strategic initiatives and revenue assurance. Focus on improving customer experiences while managing collections processes efficiently.
In this senior role, you will lead all facets of billing and collections, ensuring timely and accurate billing while minimizing revenue leakage. Collaborate across teams, leveraging data and analytics to enhance customer experiences and implement effective credit and collections strategies.
Key Responsibilities:
• Oversee end-to-end billing and collections operations
• Protect revenue integrity through effective strategies
• Establish governance over billing standards and practices
• Partner with Finance for transparent revenue reporting
• Develop credit risk frameworks for business sustainability
Requirements:
• Experience in billing transformation initiatives
• Familiarity with telecom billing platforms or specific CRM s...