Billing Coordinator

The Opportunity:

Reporting to the Supervisor, the Intermediate Billing Coordinator is focused on efficiently providing 1st tier billing customer support and effective resolution through investigation and analysis of customer's concerns or issues. Working and collaborating closely with the Order-to-Cash teams as well as with variety of other internal departments to ensure customer’s concerns are provided accurate and complete resolution in timely manner.

You Are Great At:

• Provide direct support to Billing teams on administering customer data information in many facets of order cycle, as well as aiding other Order-to-Cash teams.

• Responsible for accurate recording or documenting of customer’s concerns through ticketing system.

• Ensure customers’ concern(s) are attended on time and given appropriate resolution.

• Effectively managed the functio...