Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)!

Singtel is Asia’s leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next‑generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand‑new Shared Services Centre.

The Billing Process Analyst is responsible for the timely and accurate resolution of Enterprise & Business customer billing enquiries and disputes. This role involves managing complex billing investigations, coordinating with multiple stakeholders, and ensuring customers receive clear communication and updates throughout the resolution process. As part of the Billing Enquiries & Disputes team, you will support second‑level business operations responsible for handling billing investigations, corrections, and dispute...