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Billing Specialist-1

Company

Momentive Software

Location

cebu city, central visayas

Posted

May 31, 2026

Position Overview

Job Description

A Day in the Life

  • Prepare, review, and issue accurate customer invoices based on contracts and service agreements.
  • Validate billing data to ensure accuracy, completeness, and compliance with subscription terms.
  • Investigate and resolve billing discrepancies, errors, and customer disputes in a timely manner.
  • Monitor customer accounts for payment status and assist with reporting on overdue balances.
  • Generate standard billing reports for internal stakeholders and customer inquiries.
  • Ensure customer billing information is accurate and consistent across systems.
  • Collaborate with Sales, Customer Success, Finance, and Legal teams to ensure billing alignment with contractual terms.
  • Communicate billing issues and resolutions clearly and professionally to customers and internal teams.
  • Recommend process improvements to enhance billing accuracy and efficiency.

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