Description Responsible for inbound and outbound communications to customers regarding account payments. Processes and verifies accurate payment of invoices. Maintains all assigned credit accounts. Provides research auditing reporting and performs other assigned tasks as required. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Description
Core Responsibilities
- Contacts customers with delinquent accounts and attempts to determine reason for overdue payment.
- Arranges for debt repayment or establishes repayment schedule based on customers' financial situation.
- Receives payments and posts amounts paid to customer accounts.
- Issues daily reports on the status of delinquent accounts and tracks collection efforts.
- Performs various administrative functions for assigned accounts such as recording address changes and purging the records of deceased customers.
- Keeps up-to-date on working appli...