**Overview:**

This position will report to the Billing Manager and is responsible for managing end-to-end customer invoicing with a high degree of accuracy and timeliness. The role leads the research, analysis, and resolution of complex billing discrepancies and customer disputes, partnering cross-functionally to identify root causes and implement effective corrective actions.

As a key point of contact for customers, this individual will communicate billing issues and resolutions clearly while delivering a high standard of customer service. The role requires strong attention to detail, advanced analytical and problem-solving capabilities, and the ability to manage sensitive situations with professionalism and sound judgment.

**Location:** Remote

**Essential Duties and Responsibilities**

+ Manage specialized billing processes for key customers in accordance with unique contractual and invoicing requirements.
+ Oversee billing, account rec...