Position Overview
Description We are looking for a Billing Supervisor to lead day-to-day billing operations in Charlotte, North Carolina, while ensuring invoices and payments are handled accurately and on schedule. This role combines hands-on oversight, team leadership, and quality control in a fast-moving environment with significant transaction volume. The ideal candidate brings strong billing expertise, sound judgment when resolving escalations, and the ability to improve workflow efficiency while maintaining compliance standards.
Responsibilities:
β’ Direct daily billing activity by assigning invoice workloads across the team and adjusting priorities to keep processing timely and balanced.
β’ Track key operational indicators such as invoice volume, turnaround performance, rejection patterns, and error trends, then take action to remove bottlenecks.
β’ Evaluate and authorize complicated or exception-based invoices before release, ensuring documentation, accuracy, and client requirement...