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Bodyshop Customer Service Advisor
An award-winning BSI Accredited accident repair centre has a vacancy for a skilled Customer Service Advisor to join them at their offices in Birmingham.
Location: Tyseley, Birmingham, B11 2NR
Key Skills: Bodyshop Customer Service Advisor, autoflow, audatex
Salary: £25,000 – £35,000 depending upon experience
As Bodyshop Customer Service Advisor your role will be to manage the end-to-end customer journey, ensuring every vehicle repair is handled with precision and care.
As Customer Service Advisor it is essential you have bodyshop experience preferably with Autoflow experience.
Key Responsibilities
System Management: Use Autoflow (BMS) to manage vehicle progress, job cards, and internal communication.
Estimating & Invoicing: Assist with or manage repair estimates and invo...