THE JOB
The Box Office Attendant provides assistance to customer ticketing needs and provides high-quality service to meet customer service standards at Ticketmaster’s Box Offices, Outlets and Events.
WHAT YOU WILL BE DOING
Primary Responsibilities:
To serve customers at Ticketmaster locations in a courteous, knowledgeable and efficient manner in order to support customer demandsTo provide information, answer questions and transact ticket purchases via credit cards, cash, EFT or cheque payments.To consult with the Ticketing Operations Manager or Admin Manager when required with the goal of providing the highest possible standard of customer serviceTo keep abreast of current and upcoming events on the Ticketmaster network and to ask questions when there are particular details that are not understoodAnswer customers’ questions in relation to events on the Ticketmaster network at Box Offices, Outl...