THE JOB
Ticketmaster Canada is seeking the right individuals to fill various Box Office Supervisor roles based out of Toronto, Ont... This role is responsible for a variety of items as it relates to the successful operations of the Ticketmaster run Box Office.
WHAT YOU WILL BE DOING
Aid the Box Office Manager with all aspects of the Box Office operation including the recruiting, scheduling, training, daily management of staff, etc.Assist with implementation of Box Office policies and proceduresSupervise and run various local box offices as deemed needed by the Box Office ManagerMaintain a positive and proactive approach to ticketing activities a strong commitment to superior customer serviceCash control, balancing and related administrative functionsMonitoring staff performance to ensure high levels of customer service are being maintainedDealing with and resolving customer service issues ...