Position Overview
Job Functions:
β’ Oversee branch operations, implement operational policies and procedures, monitor performance against
targets, and ensure compliance with company standards and regulatory requirements.
β’ Lead, develop, and support branch teams through recruitment, coaching, performance management, and
employee development initiatives to drive a collaborative and high-performing work environment.
β’ Manage and strengthen relationships with customers and intermediaries by addressing inquiries and
concerns, improving customer satisfaction, and driving loyalty through continuous service enhancements.
β’ Drive branch sales and revenue growth across distribution channels by executing sales strategies, recruiting
productive agents, identifying market opportunities, and building strong client and partner relationships.
β’ Manage branch financial performance by overseeing budgeting, cost control, v...