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Branch Manager

Company

U Mobile

Location

tawau, sabah

Posted

June 06, 2026

Position Overview

Sales & Performance Management

  • Set daily/weekly sales targets for the team and ensure their achievement.
  • Analyse sales data and market trends to identify opportunities for growth and implement localized sales strategies.
  • Manage store budgets and control expenses to ensure profitability.

Team Leadership & Development

  • Lead, motivate, and develop the store team (Assistant Store Managers, Sales Associates/Agents).
  • Conduct regular team meetings and performance reviews.
  • Oversee the onboarding and ongoing training of new and existing staff to maintain high performance standards.

Customer Service & Experience

  • Ensure excellent customer service is provided, resolving customer complaints and ensuring satisfaction.
  • Handle customer escalations that cannot be resolved by sales associates, ensuring customer retention and positive brand perception.

St...

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