Key Responsibilities: Handle audit compliance of the bank and achieved low risk rating for the branch Handle Queries of existing customer of Retail Asset and co-ordination with Customer and CPC for Sanction/ disbursement of loans Handle escalations, Regulatory issues/notice, Legal/Tax Notices of Customers Handle Non Trade Forex Transactions (All A2 Payments) includes Forex Remittance, Forex Card etc. Ensuring zero rejections at All Account opening Forms and Service Request sent. Handle Self serviced onsite ATM with loading and other activities.

Preparing Daily/Monthly Reports/Compliance Certificate, Doing Enhance Due Diligence to prevent Frauds and reverting AML reports and Alerts. Planned and managed the operations, ensuring completion of transactions accurately on time and in conformance with banks internal guidelines. Branch operation including all transactions like handling Cash, locker operation, preparation of statement, clearing operation, attending to any kind of branch...