Job#: 3040363

Job Description:

Branch Specialist

Location: Groton, Connecticut (On-site)

Role Overview

This role involves managing day-to-day branch operations, ensuring compliance with company policies, and providing support for customer-facing functions. The position focuses on delivering exceptional member service in a high-volume, schedule-driven environment with a strong emphasis on teller-line operations. The specialist will handle financial transactions accurately and efficiently while providing information about various products and services.

Key Responsibilities

Respond to in-person member inquiries and requests promptly within a structured operation.

Perform teller-line transactions and related functions for savings, checking, consumer loans, and credit cards.

*Protect and verify the identity of members, and review account information for alerts and irregularities.

Act on and respond to situations or patterns of a...