The Brand Growth Manager is responsible for driving brand growth, business development initiatives, customer experience, and operational improvements for FarEastFlora.com.my. The role oversees the Customer Service and Floristry teams and identifies opportunities to strengthen market presence, improve performance, and support retail expansion.

Key Responsibilities

1. Leadership & Strategy

• Lead, manage, and develop the overall business strategy for FarEastFlora.com.my
• Drive brand positioning, ensuring consistency across all customer touchpoints
• Identify growth opportunities and implement innovative ideas to enhance market presence
• Set departmental KPIs and ensure achievement of business targets

2. Brand Development & Marketing

• Develop and execute branding strategies to strengthen brand identity
• Oversee campaigns, promotions, and seasonal initiatives (e.g., festive, weddings, co...