brand support specialist

Full-time • Remote • Reports to Director, Solutions & Success

About us

brand.ai sits at the intersection of artificial intelligence and brand identity. We're building technology that fundamentally reimagines how brands evolve and express themselves in the world. Our platform enables brands to develop coherent identities that adapt and respond to the rapidly shifting technologically driven cultural landscape while maintaining authenticity.

We believe in educating our customers about the transformative reality of AI expansion and how it's reshaping brand work. We're not just another martech tool. We're building a layer 1 platform that becomes the foundational infrastructure for how brands manage and extend their DNA in an AI-driven world.

About you

The Customer Support Specialist is the front line of the brand.ai customer experience: the brand-literate human who helps sophi...