Brandwatch, Account Manager, Sales, APAC, Singapore (Maternity cover)

This role is responsible for owning and growing an assigned installed customer base by driving expansion annual recurring revenue (ARR) and durable net revenue retention (NRR) within lower-complexity, higher-volume accounts. This role maximizes customer lifetime value through structured expansion selling, renewal leadership, and disciplined commercial execution, while leveraging digital and workflow-enabled engagement models rather than traditional high-touch service ownership.

Own and deliver expansion ARR and renewal outcomes within assigned accounts.

Identify, qualify, and close upsell and cross-sell opportunities aligned to customer value and portfolio fit.

Lead renewal strategy and execution, ensuring retention and appropriate pricing discipline.

Manage a high-volume install base using structured outreach, automation tools, and defined engagement cadences.

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