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The Breakdown Coordinator (2nd Shift) will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and organizational stakeholders. The Breakdown Coordinator (2nd Shift) must be able to deliver outstanding customer service to ensure that our drivers receive the best experience as they engage with our team to address their maintenance needs. This position is ideal for someone that has served as a service writer or has acted as a liaison between the customer and the mechanic. If you are looking for a career that gives you the opportunity to be GREAT at problem solving for our GREAT team, this is the perfect job for you!
Essential Duties and Responsibilities, include but are not limited to: