You'll play a key role in helping a growing commercial insurance broking team deliver high-quality advice and service. This isn't a heavy compliance role - it's about supporting your colleagues, sharing your expertise, and shaping best practice across the team.

It's compliance with a 'small c' - making sure the team is following best practice and offering excellent service to clients, without heavy reporting, complaints management, or FCA/PRA oversight.

What you'll do:

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  Review files across new business, renewals, and mid-term adjustments to maintain quality and consistency.

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  Provide practical feedback and coaching to help colleagues grow.

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  Identify trends and training needs to improve team performance.

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  Work with operational and technical colleagues to enhance processes.

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  Influence team culture and help raise standards across the business.