Key Responsibilities:

• Oversee day-to-day management and maintenance of buildings, including tenancy and arrears management.
• Lead and manage the operations team to maintain and manage property and facilities effectively.
• Supervise and assess the quality of work performed by team members and vendors.
• Ensure full compliance with contractual specifications, service level agreements, and Key Performance Indicators (KPIs).
• Address tenant/client feedback and resolve issues promptly and effectively.
• Analyse operational data and reports to identify areas for continuous improvement.
• Prepare management reports, review contracts, and evaluate vendor performance to ensure efficiency and compliance.
• Conduct periodic reviews and updates of work instruction manuals.

This role demands a proactive leader with strong operational and managerial expertise, excellent communication and collaboration skills, an...