Consult on the analysis of an application, troubleshoots system problems, and recommend solutions.

Experience in business analysis and quality assurance for licensing systems, particularly within Texas state licensing agencies. Deep understanding of the license life cycle, including new license application and management processes. Skilled in creating detailed user stories, defining acceptance criteria, and performing manual testing to ensure functionality and compliance. Strong ability to interact with end users to gather requirements, validate solutions, and ensure a seamless user experience.

Provide quality assurance consultation to projects, assignments, or special initiatives.

Develop and review test cases; process change requests; and manage a project s scope, acceptance, installation, and deployment.

Maintain assigned business relations...