Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Amex GBT is seeking a talented Business Analyst to join our Proactive Traveler Care (PTC) product development team.
What You’ll Do
Define Product Requirements: Collaborate with stakeholders to define product requirements, features, and functionality aligned with business objectives and user needsCompose User Stories & Documentation: Develop comprehensive user stories from system, TC, and traveler perspectives; create UI mockups and wireframes as needed to communicate requirementsDesign & Implement Testing: Create and complete User Acceptance Test (UAT) plans to validate that requirements are met and solutions perform as intendedEnable End Users: Develop end-user...