Analyzing and translating business requirements into system specifications for IT programs and projects
Deploying local/global applications aligned with stakeholders
Ensuring IT solutions are created, aligned, and documented on time and with quality according to business and IT program/project priorities
Ensuring business applications are up and running in line with Service Level Agreements
Planning and coordinating change requests
Monitoring the performance of business systems and determining improvement areas
Providing on-call support for systems under responsibility when needed
Assessing how business units are performing and supporting them in improving their processes and systems
Conducting research and analysis to develop solutions to business problems and supporting the introduction of these solutions to businesses and their clients
Evaluating, analyz...
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