Communicate effectively with stakeholders at all levels, ensuring consistent understanding and expectations to articulate business needs from a varied group of stakeholders.
Gather requirements from stakeholders, analyse the requirements and provide strategic insights that meet business objectives.
Produce documents such as business requirement documents, functional specifications documents, process flow diagrams, testing scripts and training materials based on each project’s requirements.
Closely monitor project progress and conduct project status update meetings for clients.
Support or lead System Integration Test (SIT), User Acceptance Test (UAT) and Regression Test.
Conduct trainings to end users and provide software/application support.
Effectively communicate plans, findings, suggestions and ideas with cross-functional team members and clients.
Analyse business processes and recommend process improvement op...
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