JOB DESCRIPTION

• Requirements' lifecycle management
• Planning and monitoring of BA activities
• Evaluation of Change Requests in order to collate and provide estimations and the assessment of changes on business processes.
• Meet with Stakeholders to elicit, understand and document functional requirements and performance critical analysis on the information provided.
• Produce Functional Specifications including flowcharts, use cases, wireframes and any other diagrams required to clarify business understanding.
• Support and collaborate with relevant Fuse Teams around People Connect, Synergy, Freshchat etc.
• Manage unit testers to ensure that configuration works according to the requirements.
• Manage Quality Assurance Testing to sign-off that development meets requirements.
• User Acceptance Testing / Provide guidance to business on UAT.
• Ability to initiate policy devel...